Privacy Policy

1. Introduction

Biddigo ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Account credentials
• Vehicle information when listing for sale
• Payment and billing information
• Communications with us or other users
• Any other information you choose to provide

3. Automatically Collected Information

When you access our platform, we automatically collect:

• Device information (browser type, operating system)
• IP address and location data
• Usage data and browsing patterns
• Cookies and similar tracking technologies

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments and questions
• Detect and prevent fraud or abuse
• Comply with legal obligations

5. Information Sharing

We may share your information with:

• Other users as necessary to facilitate transactions (e.g., sharing buyer/seller contact details after a successful sale)
• Service providers who assist in our operations
• Professional advisors (lawyers, accountants)
• Law enforcement when required by law

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Under Australian Privacy Law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

9. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings, though some features may not function properly without cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.